How it works
ACTIVATE
TESTIMONIALS
PROMOTIONS
YOUR BENEFITS:
- NEW additions
- accommodations
- car rentals
- transfer services
-
entertainment
- land fun
- relaxation
- restaurants
- sea fun
- shopping
- watersports
- services
BECOME
A
VisitAruba Plus
PARTNER
Look for the
VisitAruba Plus
Sticker at
participating
locations:
VisitAruba Plus
Premier Partners:
FAQIf there is any question you have that is not answered in this section, please email us at plus@visitaruba.com
How do I order my VisitAruba Plus card?If you are a new customer:
If you are a returning customer (you have ordered a VisitAruba Plus card in the past):
If you have any questions you can contact us via e-mail: plus@visitaruba.com Is it safe to order online at VisitAraba?The order forms use a digital certificate. You can validate that it is safe to order by checking the lock icon in your browsers address bar (top) or status bar (bottom). What is the cost of the card?Check the table below for the applicable charges. There are no other charges or hidden costs.
A night at one of the hotels, a meal at one of the participating restaurants, or a trip to one of the participating shops is all it takes to recover the price of your VisitAruba Plus Card. In most cases, by using your card just once you will have recovered the cost, and after that it's pure savings over and over again, since you can use it as many times as you like and always receive the discounts. What are the accepted payment methods?We accept payment by credit card only using:
Please do not send personal or banker's checks, we cannot except these. Currently charging is done manually, which is why we cannot except American Express or Discover credit cards. In the future we may accept other cards, and introduce direct online payment. Who can apply for and use the card?You need to be 18 years or older on arrival to be able to order and use the VisitAruba Plus card. Each discount or offer has information showing how the discount applies. Certain discounts and offers, for example in the case of land activities and sea activities apply per card member, meaning to say that the person whose name appears on the card will be entitled to the discount. In the case of restaurants, for example, clearly all the people having dinner will benefit since the discount would apply on the bill for your table. Hotel accommodations in most cases apply per room and the number of people entitled to the discount or offer are specified in each hotel or resort listing. Until when can I use my card?The 2008 card is valid until November 30, 2008, and there is unlimited use of the card until the expiry date. When we send or deliver your card, you will also receive a handy and informative leaflet listing the card membership benefits, discounts and special offers offered by all participating establishments. Any new discounts and offers, sweepstakes and competitions for card members will always be posted online in the VisitAruba Plus section of our website, and if you subscribe to our newsletter you will receive information directly via email. The rates listed in the VisitAruba Plus section are the participant's regular rates and were valid at the time they were printed. However, all rates are subject to change without notice, so you should always confirm the rate and your discount at the time you make your reservation. How will I receive my card?You can choose whether to have your card sent to you by postal mail or to have it delivered to your resort. Shipping and handling charges and delivery charges apply (see 'What is the cost of the card?' above). In the application form you can specify the delivery method you prefer. Please allow 6 weeks for delivery by post from Aruba to the US. Postal delivery to countries other than the US may take longer. The other delivery option is for your card to be delivered to your resort to be waiting for you upon your check-in. If your arrival date is less than five (5) working days from your card membership application date there will be an additional charge of US$2.00 for preparation and prompt delivery to your resort at short notice. What is meant by direct reservation or booking?This means that in order to qualify for certain discounts, especially in the case of accommodations, activities, car rentals etc, you need to contact the hotel, activity operator (e.g. sailing, diving) or car rental company directly either through their website's reservation form, via email or by calling them or faxing them your booking. The word direct implies that there is no middle-man or agent involved at any stage of the booking process, and that you are dealing with a representative of the hotel, activity operator or car rental, for example. Always present your VisitAruba Plus Card at check-in at participating hotels so the front desk staff can make sure your discount is noted on your bill. Remember to present your VisitAruba Plus Card when purchasing tickets at attractions to receive your discount. How do I activate my card once I receive it?Once you have received your VisitAruba Plus Card, you can:
Can I get a discount on the price of the card?If you are making a larger order, e.g. for your entire family, please contact us and request a discount. We cannot guarantee a discount for any order. When will my card be delivered to my hotel?Whenever possible, orders will be scheduled for delivery right before your arrival, to ensure that the hotel front desk keeps your card and can hand it to you upon arrival. If you are already on the island and wish to receive your card on the same day, please make sure to order before 10AM (local time). Our delivery days are Monday, Wednesday and Friday. Our delivery schedule is as follows:
The hotel does not have my card! What happened?If your VisitAruba Plus Card name does not match the hotel reservation name, the hotel may not accept the card from us. Please contact us by calling +297-583-4144 and let us know the full hotel reservation name. This to make sure the VisitAruba Plus Card will be accepted for delivery at your hotel. I ordered already, but have a change of travel plans. Will I still get my card?When you change travel plans, please let us know the following:
Note: In case you unfortunately have to cancel your trip to Aruba, we can have your VisitAruba Plus Card sent to your home address by postal mail for use within the validity period of the card, in case you will decide to still come to Aruba later in the year. I never received my card. Can I get a refund?
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